CONTACT US

I pride myself on customer satisfaction and would encourage you to get in touch to discuss your personal preferences.

Alternatively, visit the Old Cottage Shop where you will receive a warm welcome and be able to feel the difference.

In-store shopping.

Address: Old Cottage, 29 Newton St, Kilbirnie,

Ayrshire, KA25 6HN

Hours: Opens Tue - Sat, 10 am - 5pm

Lunch 1 pm - 2 pm

Drop in to speak to the designer herself.

Discuss your wish list and take advantage of expert guidance.

Feel the difference, experience the quality.

Have any questions or concerns?

We’re always ready to help!

Call us at

or send us an email to:

RETURNS

As all items are handmade, returns can only be accepted where a fault has occurred in the making of the garment.

Incorrect sizing and/or colour choice are not automatically eligible for returns. Returns will be accepted at Jenya's discretion.

Do you provide International delivery?

Yes. Please get in contact to obtain shipping costs.

How do I return an item?

Please get in touch to discuss our return options.

What is your returns policy?

As all items are handmade, returns can only be accepted where a fault has occurred in the making of the garment.

Incorrect sizing and/or colour choice are not automatically eligible for returns. These will be at Jenya's discretion.

How do I track my order?

Use your reference number provided

How can I contact your couriers?

What are your delivery options?

Royal Mail 1st Class Signed For

&

ParcelForce Worldwide